IBM Daksh Business Process Services Pvt Ltd

Job Posted On : 2010-03-30 Technical Support Executive-Voice Job Position : IBM Daksh Recruits Technical Executive Experience : 0-2 years Qualification : BE, B.Tech Job Location : Kolkata Job Description : IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, IBM Daksh offers far-reaching and positive impact on shareholder value IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with strong results Track product enhancements across channels Analyze market conditions for products and services Responsible for technical quality and ontime delivery. Involvement in the complete definition of the project requirement. Identify new product and strategy development Help pre-sale/sales team to delivery technical architect product notes. Responsible for Budget/costing with regard to Products Bachelor’s Degree in any subject Age: 20-35 Years Excellent communication skills in English Proficiency with computers Ready to work in night shifts Address: IBM Daksh Business Process Services Pvt Ltd DLF IT Park,Tower No.1, 8 Major Arterial Road, Block AF, New Town, Rajarhat, 24 Parganas (North), Kolkata – 700156 West Bengal, India. Send your resume : shawsur@dc.ibm.com